Privacy Policy

Introduction

Welcome to https://mercedes-brake-assist-recalibration.dentrepair-talk.com (hereinafter referred to as “Mercedes Brake Assist Recalibration,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information you provide when using our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website located at https://mercedes-brake-assist-recalibration.dentrepair-talk.com.
Any mobile or desktop applications developed by us and made available for download.
Services offered through our platform that facilitate user interactions and data exchange.
Products, if any, sold or distributed through our online channels.

Please note that this policy does not extend to third-party websites, applications, services, or products accessed through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

Account Creation and Use: When you sign up for an account on our platform or use our services as an authorized user, we collect and process your personal information.
Website Visits: Every time you visit our websites, our servers automatically record certain information about your device and browsing behavior.
Communication: We may reach out to you via various channels, including email, phone calls, or text messages (SMS), for promotional purposes, updates, surveys, or support.

Personal Data Collection

We collect diverse types of personal data to enhance your experience and improve our services:

Account Information: This includes user names, passwords, and contact details associated with your account.
Payment Information: Credit/debit card numbers, expiration dates, and billing addresses are collected for transactions.
Financial Data: We may store records of financial transactions and account balances to facilitate payments and accounting processes.
Purchase History: Details about products or services you’ve purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data to personalize content and improve performance.
Location Data: Information about your geographical location when you interact with our applications or websites.
Feedback and Reviews: We encourage user feedback and may collect reviews, comments, and ratings to enhance our services.
Social Media Information: If you choose to connect your social media accounts, we may access and store relevant data from these platforms.
Product Details: Specifications, preferences, and usage patterns related to the products you interact with on our platform.

Data Collection Methods

We obtain personal data through various means:

User Input: Directly from you when you create an account, make a purchase, or provide feedback.
Automated Technologies: Cookies, log files, and tracking pixels used for technical, analytics, and marketing purposes.
Third Parties: Service providers who assist us in data collection and processing, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and provide valuable insights:

Strictly Necessary Cookies: Essential for navigation and using core features of our website.
Preference Cookies: Remember user preferences and settings to personalize content.
Analytics Cookies: Track website usage, gather statistical data, and improve the overall performance of our platform.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data for different periods based on legal requirements and business needs:

Financial and transaction data are kept for a minimum of 7 years due to tax and accounting obligations.
Purchase history may be retained indefinitely for personalized recommendations.
Other types of personal information are stored until the purpose for collection is fulfilled or as required by applicable laws.

Once the retention period expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

We prioritize the protection of your personal data through robust security practices:

Implementing encryption protocols for data at rest and in transit.
Engaging secure third-party processing partners who adhere to industry standards.
Regularly reviewing and updating our security measures to address emerging threats.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18 (or the legal age limit in your jurisdiction). If you are a parent or guardian concerned about our collection of child information, please contact us through the methods provided below.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
Restriction: Limit our use of your data while we verify its accuracy or address lawful objections.
Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights or file appeals/complaints, please contact our privacy team at the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notice on our website if there are significant changes, and we encourage you to review this policy periodically.

Contact Information

For any questions, comments, requests, or data-related inquiries, please contact us:

Email: [email protected]

Mailing Address: [Insert Mailing Address]

We are committed to addressing your concerns and ensuring a transparent and secure experience with Mercedes Brake Assist Recalibration.